As most of you know, we migrated to a new server earlier this year. One of the reasons we did that was to bring our operating software (system, web, and email) up to current technology standards. Our plan at that time was to migrate to a new server every two years.
So why so soon?
From the start, we have had problems with the server. Despite literally spending hundreds of hours researching, pouring over logs, and discussing the subject with our upstream provider, we have never been able to resolve the issues.
Additionally, late last week our server was hacked into and used to distribute thousands of illegal spam emails. This, of course, caused many ISPs to block emails coming from our server. Again, despite many hours of effort and discussions with our upstream provider, we have been unable to remedy the problem.
The long and short of it
It is our responsibility to provide our clients with a fast and reliable web and email server. We felt we were not performing this task to our high standards, so we elected to make further technology investments in order to return our service to one of the best.
